Click and Collect free in-store

Protecting your privacy is very important to us. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to how we process your information please contact us using the details below.

We reserve the right to change the terms of this policy from time to time and your continued use of the Website will be deemed to be acceptance of amendments we make.

What information do we collect about you?

At various times during a visit to this Website you may be asked to provide us with personal information (for example your name and contact details). This may be in connection with activities such as registration for newsletters, operation of our subscription services, social sharing, competitions and activity for our partners.

In common with many other online services we may also use "cookies" to collect information about how you use the Website. This information is used to produce statistical reports on website activity and allows us to tailor the Website to suit your interests. Examples include:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are delivered quickly to your web browser

A cookie is a small amount of data sent from the server and stored on your computer's hard drive. Most web browsers are automatically set up to accept cookies, but you can set your browser to refuse cookies or ask your browser to show you where a cookie has been set up. Please note that certain features of this Website are only activated by the presence of a cookie and if you choose to refuse cookies these features may not be available to you.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

We do not recommend turning cookies off when visiting your club website, as this will prevent you from using many of the services on the site.

For further information about cookies and how to control their use, please visit the following third party educational resources: and

How will we use your personal information?

Submitted personal data will be used as specified within this privacy policy.

We may use your personal information to:

  • improve the browsing experience by introducing elements of personalisation;
  • deliver goods purchased from us;
  • send statements and invoices to you;
  • send general, non-marketing communications, or e-mail notifications which have been specifically requested;
  • send marketing communications relating to where you have agreed to this, either by e-mail or similar technology. At any time, you can inform us that you would prefer not to receive marketing communications;
  • provide third parties with statistical information regarding our visitors – however, this information will not identify any individual user;
  • allow us to deal with any enquiries or complaints made by or about you relating to us;

Where you submit personal information for publication on our web site (e.g. as part of a testimonial or product review), we will publish and otherwise use that information in accordance with the license you grant to us.

The security of your Credit Card data is of paramount importance to us. 

Card payment is taken using Optomany managed service. As a member of the Payment Card Industry Security Standards Council (PCI SSC), Optomany is dedicated to ensuring merchants and customers alike are protected against card data fraud. Transaction authorisation, settlement and management with PAYware Ocius is delivered through a PCI DSS Level 1 certified payment processing infrastructure.

Optomany's solution includes tokenisation, which eliminates the need to store sensitive cardholder details by replacing the card details with a unique reference code. 

Your credit card details are not held on our servers.

How do we secure your personal information

All personal information provided to us will be stored on our secure servers, which are both password and firewall protected, and all electronic transactions you made to us will be encrypted using SSL technology.

You are responsible for keeping your password and user details confidential. However, we will never request for you to reveal your password to us, under any circumstances.

Unfortunately, although we make every effort to create a secure environment for your personal information we cannot guarantee the safety of any personal information which you transmit to us online.

Your Rights

At any stage, you may instruct us to provide you with any personal information that we hold about you. Provision of this information may be subject to the payment of a £10.00 administration fee, as outlined by the Data Protection Regulations (2000).

You may also, at any stage, instruct us not to process your personal information for marketing purposes. You will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. All e-mail marketing correspondence will contain an unsubscribe link.

Third Party Websites 

The web site may contain links to other web sites. We take no responsibility for the content, privacy policies or practices of third party web sites.